AIDS and HIV essays

AIDS and HIV essays Aids-acquired immune deficiency syndrome- is caused by HIV (Human Immunodefiniency Virus), which produces no symptoms for up to ten years before a person is diagnosed with aids. This virus attacks the immune system and leaves the body vulnerable to a lot of life-threatening illnesses. Bacteria, yeast, and viruses that do not cause disease cause these illnesses. Aids has become the most serious worldwide epidemic, and one of most dangerous stage of HIV. AIDS was known in the early 1980s. A new study of the oldest known HIV suggests the virus jumped from animals to humans in the 1940s. (Goudsmit 2) The year was 1959, in the central African city of Leopoldville. A seeming healthy man walked in to a hospital clinic to give blood for a Western backed study of blood diseases. He walked away and was never heard from again. Doctors analyzed his sample, froze it in a test tube and forgot about it. A quarter-century later, in the mid-1980s, researchers studied the growing AIDS epidemic and took a second look at the blood and discovered that it contained HIV, the virus that causes AIDS. The Leopoldville sample is the oldest specimen of the aids virus ever isolated and may help solve the mystery of how and where the virus made the leap from animals (monkeys and chimpanzees) to humans, (Christine Gorman). Dr.David Ho, director of the Aaron Diamond AIDS Research Center in New York and one of the study ¡s authors, says a careful genetic analysis of the sample ¡s DNA pushes the origin of the AIDS epidemic back at least a decade, to early 1950s or even the 1940s. Various international agencies and other bodies have introduced a number of different classification systems. The first classification system, introduced in 1982 by the CDC, established a set of clinical criteria necessary for the diagnosis of AIDS. The purpose of this classification system was to enable field workers to carry ou...

Customer Loyalty And Satisfaction Tourism Essay Essays

Customer Loyalty And Satisfaction Tourism Essay Essays Customer Loyalty And Satisfaction Tourism Essay Essay Customer Loyalty And Satisfaction Tourism Essay Essay Customer trueness and satisfaction are of import in any service industry ; nevertheless, they are particularly of import in the hotel industry. When a client is satisfied with their experience at a hotel, so they will so mention that hotel to their friends and household, every bit good as continue to utilize the hotel themselves, in this being therefore staying loyal to the hotel. Customer satisfaction and trueness is are non ever an easy undertakings for hotels and requires extended work and research to accomplish. Customer studies are conducted in order to understand what the client wants and how to implement that into the hotel s preparation plans to seek to guarantee that the clients are satisfied with their hotel experience. Many employee plans implement use the suggestions by employee study and remark cards, every bit good as adept advice on how to fulfill the client. Customer trueness and satisfaction can do or interrupt any concern, and, in peculiar, a hotel. When a client is non unsated, they will non return to the hotel and will distribute portion their bad experience with everyone they know ; but nevertheless, when a client is really satisfied with a hotel, they will be given to be loyal and maintain coming back, every bit good as portion the information with friends and household. Customer trueness is more than go oning to sponsor the hotel ; it can besides include mentioning friends and household, utilizing the hotel for concern maps, and sponsoring back uping the sister hotels that are within the same concatenation. A client becomes loyal by go oning to be satisfied with the hotel concatenation, either by through being listened to by the staff when there is a job, through being treated with regard, or even through something every bit simple as holding fresh towels in the room on a day-to-day footing. Many client studies are conducted to have feedback as to how satisfied a client is with a hotel and what the hotel can make to either maintain the client satisfied or do the client more satisfied. The hotels use this feedback from the clients to implement new preparation plans, every bit good as include adept advice in their employee preparation. The undermentioned literature reappraisal of these characteristics of client trueness and satisfaction in the hotel industry supports the hypothesis that client trueness and satisfaction are imperative to running a successful hotel. Customer Satisfaction We all know that client satisfaction is a cardinal point in holding a successful concern, but what is client satisfaction? ( Too personal and presuming ) Before go oning with the reappraisal, the definition of client satisfaction demands to be explored. Customer satisfaction can be defined in several different ways. Many people believe that client satisfaction is merely that: a satisfied and happy client ; nevertheless, Engel and Blackwell ( as stated by cited in Back, 2001, p. 23 ) define client satisfaction as an rating rendered that the ingestion experience was at least every bit good as it was supposed to be beliefs with regard to alternative. Back defines client satisfaction as the consumer s overall judgement, including service characteristics, the service merchandise, gross revenues forces, or other situational variables, ( 2001, p. 24 ) . While all of these definitions are right, the fact still stands that it is imperative in hotel direction that the client is to the fu ll satisfied in order to retain their concern. Customer satisfaction can be achieved in through a assortment of methods. Some of these methods include run intoing client outlooks in respects to soothe, offering first-class client service through effectual employee preparation methods, and using client studies and remark cards. Meeting Customer Expectations Meeting client outlooks sing comfort can be compiled into five different classs: merchandise, staff, reaching, value, and location. Merchandise comfort can be a assortment of points to the client. Harmonizing to Barsky and Nash ( 2003 ) when depicting comfort merchandises, invitees most frequently commented about their room-in peculiar the room s design, a comfy bed and room, room and hotel cleanliness, and convenient and particular comfortss. Bing comfy with hotel staff members can hold an impact on client satisfaction as good. The staffs cognition, attitude, and helpfulness enhance the clients comfort when remaining in a hotel. Besides In add-on, invitees felt comfy cognizing that they can swear the staff with their safety, properties, messages, and wake-up calls ( Barsky and Nash, 2003 ) . When a invitee arrives at a hotel, they want to experience immediately comfy with their pick in hotel. Upon arrival utilizing gracious words, reiterating the invitee s name, and handling the guest warmly makes the invitees feel comfy, ( Barsky, and Nash, 2003 ) . Value is an of import facet in respects to clients being comfy with their hotel pick. Harmonizing to a survey by Valerie Zeithaml in 1987 ( as stated by Gordon, 1999, p. 18-19 ) value can be categorized into four groups: Value is low monetary value the sensed value is based entirely on paying a low monetary value. Value is acquiring what I want in a merchandise the sensed value is based on the benefits the consumer receives for a merchandise. Value is the quality I get for the monetary value I pay the sensed value is defined as low-cost quality. Value is what I get for what I give the value is defined as the tradeoff between what is received versus what is given up. Some common illustrations could be clip or money. Finally, the invitees will happen comfort in the location of the hotel because of the propinquity of the hotel is to the invitees involvements. Bull indicates ( as stated by cited in Lee, 2003, p. 18 ) the location of a lodging belongings non merely includes the distance from, or entree to one or more specific attractive forces, but it besides consists of qualities such as soundlessness, positions from suites, and the nature of the belongings s milieus. Customer Service Customer service given by hotel employees can be a determinant factor if in whether or non a client stays at a hotel or non. The hotel employees are the face of the hotel, and how the client is treated when remaining at the hotel impacts how the client remembers on their stay. The research group s index [ Market Matrix ] of client satisfaction in the housing concern indicates that a turning figure of invitees are unhappy with the degrees of service they re acquiring, ( Watkins, 2005 ) . Customer service is more than the forepart desk employees or the bellboy ; client service includes the reserve agents through the call-in line every bit good as the web-agents. No count how they contact you walk in, name a reserve agent or see your Web site frequent invitees should see consistent client service from each channel, ( Sparkes, 2004 ) . Kirwin provinces, Common sense tells us that satisfied clients are more likely to return than those who ve had a bad experience, ( 1991 ) . Besides , both Keaveney and Lewis advise ( as stated by cited in Lee, 2003, p. 13 ) that hapless employee public presentation has been linked to increased client ailments and the likeliness of exchanging to a viing service. Customers associate their experience of one hotel with the similar hotels within the same concatenation. For case, if a client has a bad experience with the cleanliness of a room with a Comfort Inn, they will tie in that bad experience with all hotels within the Choice Hotels concatenation. Harmonizing to Crosby, Evans, and Cowles ( as stated by cited in Lee, 2003, p 13 ) , the behaviour and attitudes of contact forces are declarative of the degree and quality of services offered by the service house, and they exert a strong influence on client satisfaction. Adequate preparation will assist to guarantee that employees treat clients with regard and courtesy even through something every bit simple as telephone etiquette. If a hotel does non supply effectual client service through something every bit simple as a phone call, so the client will so take to take their concern elsewhere. Kennedy ( 2010 ) outlines some grounds why a hotel should concentrate on telephone cordial reception: Hotels typically have many of import clients who neer visit their lone personal experience is over the telephone. This includes travel agents, run intoing contrivers and administrative helpers from local corporate histories. Family, friends and co-workers of your in-house invitees who call during their stay will organize first feelings from how their calls were handled. Even invitees who booked online and subsequently name with a inquiry or particular petition signifier first feelings from their telephone experiences. If the feeling is non good, they may really good make up ones mind to call off. A preparation session may be needed for employees to guarantee the best phone client service is given and to repeat that client calls are non the nuisance that some people believe, but that they are the voice of the hotel. The following are ways suggested by Kennedy ( 2010 ) that the employees can be trained on to give first-class telephone service: Answer the know at the door of a pealing phone line with a proper salutation Speak easy and clearly. Pay attending to inflexion Convey energy and enthusiasm Ask for the company s name, if non provided. Ask permission to put the call on clasp, courteously explicating why it is necessary. Thank companies for keeping and apologise for the hold, particularly if the clip was important Use the transportation button judiciously End the call right. Just as a positive first feeling starts the call off on a good note, stoping the call right will go forth a memorable permanent feeling every bit good. No affair how good a hotel is run, there are ever traveling to be mistakes by the staff ; it s merely it is human nature. The issue is non the error per Se ; instead, the issue is how the error is handled by the staff and direction. Many hotels now have employee preparation plans as to how to manage header with disquieted or ireful invitees. Programs aimed at developing employees in managing invitee ailments and supplying value-added service are indispensable to developing an effectual staff, ( Kirwin, 1991 ) . Of class, hotels do non deliberately do mistakes and will seek to repair them in any manner they can possible. No housing concern likes errors or defects, yet occasional service failures are inevitable regardless of how strict criterions and processs are or how much employee preparation is regimented, explained by Hart, Heskett, A ; Sasser, Johnson A ; Fern, and Lovelock ( as stated by cited in Fu, 2003, p. 2 ) . Even though errors are inevitable, they can besides be uti le to a hotel to in placing jobs that need to be addressed. Brown ( as stated by cited in Fu, 2003, p.3 ) advises that service failures help a concern to observe the causes of hapless public presentation and to better its service processs and employee preparation. The client will appreciate the attempt by the hotel when they can accept their error and supply a solution. Bitner, Booms, A ; Tetreault explain ( as stated by cited in Fu, 2003, p.3 ) a survey of consumers in the air hose, hotel, and eating house industries found that most clients who received apologies, attentive aid, and compensation from service employees after meeting service failures really perceived the experience as really favourable. Customer satisfaction can be measured by clients voicing their sentiment on their stay by through talking face-to-face with a client service agent, through client remark cards, or by through studies conducted for the industry. Remark Card games and Surveies Remark cards and studies are really of import indispensable to hotels to understand what clients are believing and experiencing about their hotel and how to better their concern. To place the operational and selling issues that influence satisfaction and trueness, most hotels study their invitees in some manner, ( Schall, 2003 ) . Remark cards and studies can convey both positive and negative client feedback and should non be taken lightly by the hotel. Most hotels have quest satisfaction studies that enable them to construct upon strengths and mark countries for betterment, ( Carlstead, 2004, p.18 ) . Schindlerhof Hotel ( SH ) is an illustration of a hotel that provides remark cards to their invitees and takes the information really earnestly. SH attempts to derive information from the incident to place company structural and procedure failings ( weak musca volitanss ) and to detect new market opportunities, ( Voss, 2005 ) . Remark cards should be placed throughout the hotel t o guarantee that clients have easy entree to them and can return them easy every bit good. In SH, invitees can happen the cards on every tabular array in the eating house, in every room and in the anteroom of the conference suites, ( Voss, 2005 ) . Many hotel studies are done industry broad by companies such as JD Power and Associates, PricewaterhouseCoopers ( PwC ) , and American Demographics and are measured through the Market Matrix Hospitality Index and the American Customer Satisfaction Index ( ACSI ) . These studies are done conducted to garner information from clients on their satisfaction with hotels and what betterments can be made. JD Power and Associates conducted the 2008 North America hotel Guest Satisfaction Index Study and based their findings on responses from more 53,000 invitees over 12 months ( Baker, 2008 ) . Harmonizing to Baker hotels are rated on seven steps: reserves, cheque in and look into out, guest suites, nutrient and drink service, hotel services, hotel installations, and costs and fees, ( 2008 ) . The survey indicates that the overall satisfaction in every class dropped, except for luxury and extended stay, from the old twelvemonth ( Baker, 2008 ) . JD Power and Associates conducted the same sur vey in 2009 and maintained the industry overall has improved in guest satisfaction year-over-year ; Market Matrix showed the first large bead in its quarterly guest satisfaction Numberss since the recession began ; and ACSI offered assorted consequences among trade names, but showed the industry overall was keeping client satisfaction, ( Crowell, 2009 ) . Customer satisfaction is one of the most widely surveyed classs in the hotel industry and is of import when reexamining policies within hotels. Krantz indicates Last twelvemonth [ 2006 ] , hotel client satisfaction measured 75 on the American Customer Service Index ( ACSI ) the highest since 1995 piece at the same clip the figure of employees per occupied room declined more than 10 per centum, PwC s cordial reception pattern reported, ( 2007 ) . Another manner that client satisfaction can be surveyed is by traveling through client letters and remark cards and matching the ailments and regards to assist understand what the clients want. American Demographics sifted through a generous sampling of the about 2,000 letters submitted by consumers last twelvemonth [ 2002 ] to hotels and resorts through Planetfeedback.com, a division of Cincinnati-based market research house Intelliseek, ( Anonymous, 2003 ) . The most effectual manner to make client satisfaction is by holding a friendl y and helpful staff. In fact, the highest per centum of satisfactory letters ( 44 per centum ) fell into the hotel staff public presentation class, ( Anonymous, 2003 ) . The most of import thing to retrieve when reexamining client remark cards and studies is that, without the client, the concern would non last. As stated by Carlstead in general, these are used for the concrete intent of informing patterns that will heighten guest satisfaction and trueness, ( 2004 p. 18 ) . Customer Loyalty A common misconception is that when a client is satisfied with a concern they will be loyal ; nevertheless, this is non ever the instance. A client may be wholly satisfied but may non buy once more because of factors unrelated to satisfaction, ( Gordon, 1999, p. 13 ) . Customers require more than satisfaction with a hotel in order to be loyal. Waller ( as stated by cited in Strauss, 2004 ) provinces: Mere satisfaction does non make trueness. We expect to be satisfied. It takes delight-recognition, experiencing valued, being made to tip particular. If the concern traveller is merely another invitee, and is non recognized, he or she will leap to another hotel on the following trip with no vacillation, no affair how satisfied their stay. Sigauw advises ( as stated by cited in Strauss, 2004 ) , While satisfaction is usually a precursor to return, there needs to be something more. Hotel companies need to set up an emotional connexion. Hampton Inn franchises are one illustration of this connexion. Hampton Inn offers their clients a 100 % satisfaction warrant and has offered it for over 20 old ages. This warrant states if for any ground a invitee is nt wholly satisfied, that invitee is nt expected to pay, ( Anonymous, 2009 ) . This may look like a catch to some people, but for Hampton Inn, it works to assist retain clients and maintain them satisfied. This 20-year promise of satisfaction has kept Hampton among the top acting hotel trade names in client trueness and satisfaction twelvemonth after twelvemonth and will go on to vouch satisfaction when you find yourself remaining with Hampton, ( Anonymous, 2009 ) . Other hotels try to retain clients with trueness plans when which give points or free suites to clien ts for remaining at their hotel who are joined in the loyal plan. Loyalty plans are going more and more popular among concerns and particularly in hotels. The issue is, though, do these trueness plans truly give hotels loyal clients or are they merely catchs? Mattila states as an illustration of hotel trueness plans, Hilton HHonors plan makes it easy to accomplish an elect position, while Hyatt s Gold Passport plan offers a free stay after two corsets charged to a MasterCard, ( 2006 ) . Peoples are non concerned with how many points they have earn at a certain hotel ; they are interested in what the hotel can make for them for being a loyal client. Hotel points average really small, but acknowledgment and in-stay fringe benefits like ascents, expedited check-in, late check-out and so on are extremely valued, advises Waller ( as stated by Strauss, 2004 ) . Hotels create these trueness plans because they know that it is harder to derive new clients than it is to retain current 1s and need to happen ways to guarantee their clients maintain coming back. During hard economic times hotels are reminded of a cardinal lesson: edifice invitee trueness is the lone manner to vie without giving gross, ( Sullivan, 2004 ) . Torres and Kline besides understand the importance of maintaining clients loyal with their observation in the industry that companies are a besides recognizing that fring a client means fring more than a individual sale: it means fring the full watercourse of purchases that the client would hold made over a life-time of purchase, ( 2006 ) . Other than trueness plans, below are some ways that hotels can construct a more loyal client base: Develop a client centric communications scheme. Dainty people as persons. Personalize your communications and speak to invitees on a one to one footing. Do nt over communicate. Remove email blast from your selling vocabulary. Surprise and delectation loyal clients with fringe benefits, wagess, and value-adds. Seriously see utilizing an outside communications house with direct selling specializers on staff who know how to: Segment your database Develop relevant content and compelling offers Raising and intensify the relationship over clip ( Pratt, 2010 ) . The image of a hotel can hold a significant impact on client satisfaction and trueness. Ostrowsky, OBrien, and Gordon indicate ( as stated by Kandampully and Suhartanto, 2000 ) old surveies show that the image of the location, employee attitude, installations, and services of a hotel constitute of import factors in finding client trueness. The manner a client perceives a hotel s image can be a determinant factor of if the client keeps returning or non. Kandampully and Hu explain that those houses who have developed schemes and systems to guarantee that the full house s focal point remains directed on helping and back uping clients non merely derive positive influence on the houses image but will besides derive client trueness, ( 2007 ) . Decision Customer service and trueness are non ever complementary of each other ; nevertheless they are both indispensable to the success of the hotel industry. Hotels realize that fulfilling the client is one of, if non the most, of import factors in maintaining their concern alive. Satisfying clients can be include something every bit small as listening to their job and happening a solution or every bit big as giving a 100 % satisfaction warrant and non bear downing the client for non being satisfied to the full. ( Conducting client studies and offering remark cards are indispensable tools for finding whether or non a hotel is functioning their patronage as needed. By guaranting that clients are satisfied, hotels and other concerns can make client trueness ; after all, satisfied clients frequently portion their experiences with friends and household. A well-trained staff can do or interrupt a hotel s image ; a friendly smiling at the forepart desk, helpful staff members throughout the hot el, and astonishing installations are cardinal factors in deriving and maintaining patronages. Staying aware of the staff s attitude, keeping the hotel s belongings, and carry oning research as to client satisfaction will assist hotel direction to continue all the criterions necessary to retain client trueness. )

Brazil exchange rates regime history and analysis from 1960 to 1975 Essay

Brazil exchange rates regime history and analysis from 1960 to 1975 (economics paper) - Essay Example This period was also characterised by import substitution strategy that was aimed at improving balance of trade, however the policy maker later realised that the adjustments would be even more effectively managed using the exchange rate system. During the period Brazil exports become more competitive and there was slow inflation in the economy and it seized to be termed as a developing country, there are various reasons that led to the resistant of the policy makers to change the exchange rate regime. There are three types of exchange regimes and they include fixed exchange rate, float exchange rate and pegged exchange rate regime, the fixed exchange rate regime is that which the currency of a country has direct convertibility to another currency. The float rates is a regime that involves letting the supply and demand in the market to determine exchange rate but the economy can intervene in order to avoid depreciation, finally the pegged float is a regime where the currency is pegged to some value which is periodically adjusted or fixed. In 1968 pol Brazil exchange rate regime: In 1968 policy makers introduced a crawling peg system which was based on frequent and small adjustment in the exchange rate, the frequent adjustments were made to signify the changes in inflation and prices in Brazil, this exchange rate regime led to long term stability in the Brazilian currency the real and for this reason the policy makers did not find any reason to change the exchange rate regime at the time. The pegged exchange system reduced uncertainty in exchange rates of the currency, this is because the individuals would have the knowledge that the currency would not devalue or revalue by a large margin and for this reason future production was made easier regarding production. This system that Brazil adopted also reduced speculative attacks associated with other forms of exchange systems, however the economy could not get speculative gains from this type of exchange rate system. During this period also Brazil experienced slow inflation and prices become more competitive in the international market, this system also allowed the country to improve its balance of payment and therefore policy makers did not have the need to change the exchange rate regime due to the high growth experienced. During this period the policy makers believed that the balance of trade was best managed through trade policies such as tariffs, subsidies and import control, for this reason therefore there was increased industrial expansion to undertake import substitution and this ed to spectacular growth in brazil, Brazil exports become more competitive in the international due to slow inflation in the economy and Brazil seized to be termed as a developing country. Due to this strategy therefore the policy makers did not concentrate much on the significance of the exchange regime to manage balance of trade. However the policy maker later realised that the adjustments would be even more effectively managed using the exchange rate system. Before 1971 the US had not floated its currency and because

Comment on three minor characters such as Maria, Sir Toby, Sir Andrew, Essay - 1

Comment on three minor characters such as Maria, Sir Toby, Sir Andrew, or Feste. Why is each one important in the play - Essay Example Firstly, when the character of Sir Toby is taken into consideration, it is clear that it (the character) has been created for the purpose of humor. But here, it needs to be specifically highlighted that this character is a one having negative shades. Sir Toby resides in the house of his niece, even though he is in no way entitled to do so. Also, he treats all servants of the household in an extremely abusive manner. As a matter of fact, Sir Toby believes in using people for meeting his own interests. This is evident not just by the fact that he makes the home of his niece as his permanent residence, but also by the way in which he interacts with Sir Andrew, another comical character of the play. On one occasion in the play, Sir Toby states â€Å"What a plague means my niece, to take the death of her brother thus? I am sure cares an enemy to life.† These lines vividly focus on the fact that he has no sympathy for his niece, who is grieving the death of her brother. The fact tha t this focuses on his inhuman nature warrants no special mention. In another situation of the play, Sir Toby is unhesitant while remarking â€Å"With drinking healths to my niece: Ill drink to her as long as there is a passage in my throat and drink in Illyria: hes a coward and a coystrill that will not drink to my niece till his brains turn o the toe like a parish-top. What, wench! Castiliano vulgo! for here comes Sir Andrew Agueface.† Even a superficial reading of these lines is enough to convince anyone that, Sir Toby believes solely in drinking and making merry, even at others’ expense! Likewise, there are numerous examples in the play that stress on the negativity of Sir Toby’s character. (1) (2) Next, the focus needs to move on to the character of Maria, who is another member of Olivia’s household. In fact, it is in no way an overstatement in maintaining that the character of Maria is very much similar to the one of Sir Toby, having all the related negative traits.

Utopia and dystopia in film Essay Example | Topics and Well Written Essays - 1000 words

Utopia and dystopia in film - Essay Example The relationship leads him to start questioning the motive behind governments burning of books. He is soon found and have to decide either to return to his job or run away for his life knowing very well the consequences of those found reading books (Rathjen 2-3). The global war which began in 1940 and dragged over many years until those who were still alive could not explain who started it and reasons behind. Nothing was being made, and society went back to its tradition and in localized communities. In the year 1966, a great plague swept away what people remained with and very few survived. One day, an aircraft pilot landed in one of the remaining communities and told them that a certain organization in rebuilding civilization that slowly re-civilized these communities who survived. There were a great re-constructions which took place for few decades and the society once again regained its strength. The world population was now living in underground cities. In the eve of man’s first flight to the moon, in 2035, a popular uprising against progress gained support and becomes violent (Duguid 3). This movie is about George Orr, a man who has dreams changing realities and afraid of having those dreams. He is sent to a psychiatrist who becomes fascinated with the changing realities. Later on, he finds lawyer Heather Laleche, who he hopes will rescue him from psychiatrist as the world changes around him. His dreams change the reality and produce answers from sub-conscious to rationally asked questions. When asked to produce peace on earth, he dreams of alien invasion; asked to solve overcrowding, he dreams of flood that happened fifteen years killing six billion people. On waking up, the world has always been that way and that is how everyone remembers it with an exemption for those in the room with him (Walton 4). The above films portray individuals who are in the utopian society as others are in dystopia. For instance,

The Concepts Of Participation In Governments Politics Essay

The Concepts Of Participation In Governments Politics Essay Participation is a concept that has been continually contested within the academic literature. The term has sparked a lot of debate and become an important concept relating to democracy and justice. Participation has been characterised as a vehicle for enabling citizen interaction and citizen power. Cornwall (2008) has described participation as a malleable concept, suggesting that the concept can denote itself to any situation in which people are involved. This however has created a significant limitation for the applicability of participation in natural resources management. Passive participation has increasingly become more evident within environmental management through processes such as tokenism and consultation. The following essay will examine and critically evaluate the different typologies of participation. Due to the variety of typologies proposed within the literature, only the frameworks proposed by Sherry Arnstein, Jules Pretty and Sarah White will be critically evaluate d. Environmental examples of participation will then be illustrated in order to determine the extent to which participation as a malleable concept is a strength or limitation for natural resource management. Sherry Arnstein provided one of the first models of public participation. Arnsteins Ladder of Participation was published in 1969, and sought to summarize the context of American public planning at the time (Bishop and Davis, 2002). Public participation and power sharing during this time consisted of an us and them approach (ref). At the centre of this philosophy, the ideals of democracy were broken. Arnstein suggested that power had not equally been distributed amongst all members of society (ref). As a result, Arnstein advocated for a framework in which the planning process adequately took into consideration the ideals and opinions of public citizens (Hayward et al., 2004). Arnsteins model comprised of a ladder, which metaphorically denoted levels of citizen participation. Each ascending level of the ladder, described as rungs, characterised a level of influential power citizens could have within the planning process (Arnstein, 1969). Arnsteins ladder ultimately consisted of eight rungs, therefore, describing eight typologies of participation. At the bottom of Arnsteins ladder is Manipulation. Arnstein described this level of participation as an unauthentic form of citizen participation. At this level of the rung, power graspers such as politicians were considered by Arnstein to deform the processes of public relations (Litva et al., 2002). Arnstein suggested that citizens were often placed on advisory boards with the purpose of authorities attempting to educate them about particular issue (ref). Arnstein believed that this level of participation was somewhat illusionary, in the sense that minority groups were often targeted and manipulated by power holders (ref). Much of the decision making powers still remain within the hands of authorities, and ethnic groups or special interest groups were simply forced to comply with the decision that had already been made (Whitman, 1994). The next rung on Arnsteins ladder is a form of participation labelled as Therapy. Therapy is advocated by Arnstein as another form of illusionary ci tizen participation. Arnstein suggested that authoritarians such as mental health experts, social workers and politicians view those as powerless as mentally incapable (Shier, 2006). Therefore, making citizens engage in sessions of therapy and reform. Arnstein suggested that what made this form of citizen participation illusionary is that an extensive amount of spotlight is placed on curing citizens of their existing perceptions or opinions (McDonald, 1988). Less effort is focused on changing the power struggles that exist within societies which shape the current perceptions and opinions evident within specific classes of people (ref). Infroming is the next rung on Arnsteins Ladder. Arnstein characterised this level of participation as a way of legitimizing public participation through informing people of their rights and responsibilities (ref). However, more often than never, the flow of information had predominately focused on officials providing citizens with information through the use of various media, newsletters and reports (ref). This one way flow of information often did not provide citizens with an opportunity to voice their concerns, or provide officials with any feedback (ref). Therefore, ultimately decreasing the level of influence citizens are able to exert upon planning projects. The fourth rung on Arnsteins Ladder is Consultation. This is arguably the first instance in which the concept of consultation had been used within a planning context (ref). To further legitimize the process of public participation, Arnstein suggested that the opinions of citizens needed to be taken into account (ref). Meetin gs, public hearings and stakeholder reports had become the most common forums for enabling consultation amongst specific groups of people. Consultation consists more of just asking citizens about their views. The process is only valuable if further work is undertaken to adequately change policy structures in order the meet the needs of citizens (ref). Genuine consultation would therefore, consist of systematic meetings which can provide an open loop of communication for both authorities and citizens (ref). The Partnership rung on Arnsteins Ladder portrays the redistribution of powers amongst citizens and authorities. Ideally, at this level of participation, the ability to make decisions is left in the hands of both the public and private sector (ref). Partnership can be seen to effective when the citizens themselves are equipped with resources and finances. This can help community groups to barter with politicians and allow citizens to have an influence over project plans (ref). Citizen power increases further up Arnsteins ladder, with Delegated Power being a form of participation where citizens dominate the decision making process (ref). In this instance, the public would have assumed full responsibility and power over a specific project or plan. Such a circumstance is often reached when the public themselves hold significant trump cards, and are prepared to take full accountability for the outcomes of a particular programme (ref). The ultimate form of citizen power is characterised b y Arnstein as Citizen Control (more). Arnsteins Ladder provides a good explanation of the interactions between citizens and authorities. Though simplistic, the model has become an influential pillar within debates surrounding participation. Arnsteins metaphorical depiction of participation as power has influenced policy processes across the globe. Participation as evolved as an important mechanism for stakeholder engagement and community involvement (ref). Since the publication of the model in the late 1960s, many criticisms regarding Arnsteins typologies of participation have arisen (Lane, 2005). Arnsteins typology attempts to highlight the differences between the powerless and the powerful. It has been asserted that Arnstein does not consider the obstacles which may become apparent in achieving different levels of participation (Arnstein, 1969; Collins and Ison, 2006; more). Arnstein (1969) has suggested that there are obstacles that need to be overcome by both the citizens and the authorities. Authorities for instance need to overcome obstacles such as racism and be willing to shift the scales of power (Arnstein, 1969). Citizens in contrast need a knowledge base and resources to facilitate a strong and collective standing within society (Arnstein, 1969). Critics have also suggested that Arnsteins ladder may not be a realistic representation of participation (Tritter and McCallum, 2006). Arnstein categorised participation into eight rungs. In the real world however, there may be several more levels of participation occurring within society (Arnstein, 1969; Collins and Ison, 2006). Furthermore, the boundary between each category of participation may not be as distinctive as a step on a ladder (Arnstein, 1969). Tritter and McCallum (2006) have also suggested that Arnstein assumes that a hierarchical element exists within participation, which is in fact untrue. Arnsteins model suggests that citizen control is the ultimate goal for participation. Arnstein has neglected the possibility that often citizens may take part in the decision making process for a range of reasons. Arnsteins Ladder implies that if citizen control is not achieved, then there is an apparent failure within the participatory process (Tritter and McCallum, 2006). Bishop and Davis (2002) suggest that this linear relationship between the levels of participation suggests a false sense of notions with regard to policies. As Bishop and Davis (2002) argue, Arnsteins Ladder suggests that variations only occur between the parties engaged with participation, and the policies that exist within societies remain constant and uninfluential. Arnsteins framework ultimately does not place any emphasis on the importance of communication, fe edback loops or the different perceptions that shape peoples views on a particular situation (Tritter and McCallum, 2006). Nonetheless, Arnsteins Ladder provides us with the image that participation has contrasting degrees and levels within a planning context. It is therefore important to examine and understand other models of participation that are evident within the literature. Pretty (1995) has suggested that the concept of participation has different meanings for different groups of people. Pretty (1995) has put forward a more comprehensive framework to characterise participation. Prettys typology of participation consists of both detail and critique (Juarez and Brown, 2008). Pretty conceptualises participation within a local context, and takes into consideration the distributions of power and interests of stakeholders. Therefore, in theory, Pretty intends to offer different interpretations with regards to the concept of participation (ref). Pretty has developed a framework of participation that distinguishes between seven typologies. The first of these types is Manipulative Participation. In this typology, citizens have no decision making ability or voice (ref). The voices of citizens are often undermined, and the flow of information and communication is exclusive to a group of professionals (ref). The second typology is Passive Participation. Within this typology, authoritarians will often announce plans of a project or the outcomes of decisions that have already been established. Citizens only participate by being told about what has already been decided by the authorities (Juarez and Brown, 2008). Participation by Consultation is the third typology identified by Pretty. In this form of participation, citizens are consulted with by authorities (ref). Pretty notes that within this type of participation, professionals, experts and authorities will agree to hear the views of citizens and other interest groups; however, t here is no obligation for these views to be ultimately taken on board (Pretty, 1995). The fourth typology identified by Pretty is Participation for Material Incentives. Citizen participation is more active within this typology. Citizens participate by contributing resources or time in exchange for other material objects (ref). Pretty uses the example of farmers, whose fields and labour are used by experts during experiments or trials. The farmer however, remains inactive with regards to the project or programme. Yet, the farmer is still considered to be participating. Pretty acknowledges that once incentives are ended, the likelihood of any participation continuing decreases (ref). Functional Participation is described by Pretty as citizens forming groups in order to specific objectives of a project or plan (Pretty, 1995). Citizens once again only participate once all major decisions have been made by the professionals or experts. Local action is however, initiated by these citizen groups, therefore activating the practices and structures within neighbourhood communit ies (Juarez and Brown, 2008). Interactive Participation is where citizens venture in joint analysis. Pretty defines interactive participation as when multiple methodologies and several objectives are synthesized to create a common goal or understanding (Juarez and Brown, 2008). In this form of participation, citizens are given the power to maintain the practices and structures established within communities (ref). The last typology identified by Pretty is Self Mobilisation. In this, citizens are active participants, taking initiative to make changes independently to any external institution or group of experts (Pretty, 1995). Collaborative actions by citizens strengthen community bonds, as well as challenging any existing inequalities in power distributions (Pretty, 1995). Prettys classifications appear to cover most of the relevant forms of participation. Several limitations however are evident within Prettys description. Pretty suggests that low level of participations are enforced by external actors. Passive participation for instance, does not only occur in instances where people have been told what to do (ref). The participants themselves can increase the likelihood of passive participation due to significant shortages in their own resources (ref). For instance, citizens may lack a sound knowledge base about a particular issue. Therefore, even a well intended and interactive project may still fail due to insufficiencies on the part of citizens (ref). This further suggests that in some cases, a lack of participation cannot always be blamed on external actors or the design of a programme. Thus, the context in which participation occurs is a sensitive and significant variable to take into consideration (ref). Prettys typology also consists of several overlapping classifications. This makes it difficult to grasp a complete definition of participation as each typology is connected to the next (ref). For instance, the idea of manipulation is not exclusive to Prettys Participation through Manipulation typology. Manipulation is also manifested within other typologies such as participation for material objects or functional participation (ref). Pretty also assumes that a minimum amount of participation is occurring within each level of typology. This is problematic analytically. Pretty perhaps intended to only consider a framework in which participation is considered. In doing so however, a typology of non participation is lost in analysis. It had been argued that manipulation can be considered as a form of non participation (Hart, 1992 cited in Pretty, 1995). This however is problematic as even a small amount of participation can still influence the decision making process, making it impossibl e for non participation to occur (ref). Both Arnsteins and Prettys typologies are normative in nature, suggesting that the ideal form of participation is only located at the end of a specific spectrum (ref). These two models highlight the subtle effects of political affairs that are embedded within the participation debate. Questions surrounding control and power arise from participatory typologies, thus making it important to consider the underlying politics surrounding participation (ref). Whites (1996) typology of participation starts to deal with issues, and begins to consider the various stresses actors engaging in participation experience. Whites typology of participation is more complex. The framework used by White explores the many dimensions and interests involved within the process of participation (White, 1996). The identities, context and interests of both individuals and groups are also explored throughout the typologies (White, 1996). Whites typology of participation is separated into categories in which one can easily identify situations where opportunities are created, or power distributions are established (White, 1996). Whites framework is complex, thus is it important to note that participation itself is characterised as a dynamic process which does not remain constant (White, 1996). White suggests that circumstances of conflict and tension arise when one set of goals or ideas are prioritised over another, mirroring the power relations that underline the processes of participation (White, 1996). Whites framework of participation is divided into four types. The first of these is nominal category participation. Within this typology, participation is considered as a form of information sharing and participant contribution in a project. This form of participation is ideally functional in form, and acts to also legitimize external actors (Ref). Consultation is also highlighted in Whites typology within instrumental participation. In this form of participation, White suggests that consultation is practised and utilized by external parties to create efficiency (White, 1996). Citizens however, see this form of participation in terms of a cost, as their contribution to a programme results in a sense of lost opportunity for the citizens themselves (ref). In representative participation, White sees participations as active decision makers. This form of participation gives a voice to the participants, allowing them to influence the outcome of projects and promote sustainability (White, 1996). Active and dynamic participation ultimately leads to Whites last category: transformative participation. This form of participation sparks self mobilization, allowing participants to assertively find the solutions to their own problems (White, 1996). Overall Whites model is particularly useful in identifying the costs and benefits different groups of people experience with different forms of participation. There is however some limitations also associated with Whites conceptualization of participation. Ref has suggested that Upon analysis of the different typologies it is evident within the literature that Arnstein, Pretty and White have all contributed towards the concept of participation. The concept however, still remains largely unknown within the literature despite the contribution of these academics and more. Cornwall (2008) has suggested that because of this, participation has become embedded with an element of malleability, allowing it to mean different things to different people, in different places. The conceptual origins of participation have been rooted in a planning and political context. Ideas however, such as collective action, consultation and shared decision making have subsequently spilled over into an environmental management context. Natural resources are often at the centre of social tensions and conflict within communities. Such settings involve the presence of several actors all attempting to influence the many decisions associated with natural resource management (ref). The academic literature surrounding natural resources management has suggested that community members and stakeholders are often unable to contribute towards environmental decisions (Rowe and Frewer, 2000). Typically within natural resources management, scientists have primarily been identified as experts within the community, and have controlled the flow of information in the context of policy development (Jasanoff, 1994).This has been argued by some academics as problematic, suggesting that the views and opinions of the ordinary citizen may be influential for environmental management (Stirling, 2006). Cortner and Shannon (1993) has therefore, suggested that participation can be utilized as a vehicle to engage with public expression, and increase the transfer of knowledge and deliberative democracy (Stirling, 2008). Participation has been recognized as an important mechanism in achieving optimum environmental outcomes (Collins and Evans, 2002). Through participation, perspectives, v alues and opinions of different stakeholders and citizens can be identified and incorporated into environmental objectives (Cortner and Shannon, 1993). Participation within natural resource management can provide opportunities for stakeholder meetings and public consultations, increasing the scope of opportunity for non experts within the community to shape environmental decision making (Landy, 1993). Participation can therefore, be seen as a forum within which local knowledge, values and norms are integrated with conventional scientific knowledge. As illustrated above, the concept of participation is one that is malleable. Various forms of participation have been characterised by academics, leading one to believe that there is no one correct way of describing such a process. Several examples within the environmental literature highlight the malleability of participation. Increases in the adoption of local knowledge and collaborative management initiatives are all evidence of participatory methods in resource management. Kakadu National Park for instance is a primary example of where the integration of local knowledge in environmental management has been achieved through participatory methods (Hill and Press, 1993). During the 1960s a partnership was enacted between the indigenous community and non indigenous community of Australias Northern Territory to manage the Kakadu National Park. The area had been classified as a World Heritage site; therefore territorial environmental management objectives were promptly established to p rotect the areas archaeological heritage (Hough, 2009). Tension and conflict however arose when government officials attempted to solely manage the regions of the park. Approximately 50% of the park was within Aboriginal territory, therefore, local communities swiftly petitioned to become involved with the decision making process (Lane, 2001). The sustainable practices associated with the local Aboriginal communities, coupled with thousands of years of local knowledge led authorities to pursue joint management of the area (Hill and Press, 1993). Interchangeable and transferable knowledge from both scientists and the local communities were collated to establish management objectives for the native flora and fauna located within the regions of the park (Howitt, 2003). The national park today is managed by traditional Aboriginal members and the Australian National Director of Parks (Hill and Press, 2003). Participatory methods are also evident within New Zealand through collaborative management approaches. The Environmental Performance Indicator (EPI) project was established as New Zealands first indigenous sustainable monitoring programme (Jollands, 2006). Jollands and Harmsworth (2008) note that Maori people are an important community within New Zealand, owning both a considerable amount of the countrys resources, as well as holding a strong political standing in comparison to other ethnic groups. Various international and national obligations have driven the need for Maori participation in New Zealand environmental management (Jollands and Harmsworth, 2008). Internationally, declarations such as the Draft Declaration of Rights for Indigenous People (United Nations, 1993) and the Declaration on the Health and Survival of Indigenous Peoples have driven the need to foster indigenous practices and beliefs (United Nations, 2002). Within New Zealand, internal drivers such as the Treaty o f Waitangi have also supported the recognition of indigenous rights (Jollands, 2006). The Treaty of Waitangi provides the foundation upon which bicultural ties and partnerships in New Zealand are established (Orange, 1990). The EPI project was established by the Ministry of Environment as a way of incorporating Maori knowledge into environmental monitoring. For many years, Maori people have had an intrinsic relationship with the natural environment (Barlow, 1991). As Harmsworth and Tipa (2005) note, Maori have had a specific perception on environmental management, consisting of stewardship and holism. Such a framework has assisted Maori people in developing interpretations of the environment that help facilitate their practices and beliefs surrounding environmental use, degradation and sustainability (Jollands and Harmsworth, 2008). The EPI project was conceived as an opportunity for Maori to contribute towards sustainable monitoring in a way that acknowledged their traditions and norms. A Maori Environmental Monitoring Group (MEMG) was introduced by the Ministry of Environment as a panel of Maori environmental experts. The members on this panel provided the EPI project leaders with information about Ma ori environmental perspectives, objectives and goals (Maori Environmental Monitoring Group, 1998). The MEMG were given the forum to contribute towards environmental decision making on issues such as wetland restoration, biodiversity and marine protection. Such a process allowed Maori people to move towards a more active role within environmental management, and allow them to influence the outcomes of the EPI project through a more collaborative approach (Jollands and Harmsworth, 2008). Though participation can occur in a variety of forms as a mechanism for enabling social interaction within environmental decisions, some critics have argued against this (Rossi, 1997; Sanders, 1997; Collins and Evans, 2002; Campbell and Currie, 2006). Critics have questioned the capability of ordinary community members in comprehending complex scientific dilemmas (Sanders, 1997). Furthermore, others critics have also suggested that the term participation is often used to disguise practices in which citizens are simply briefed or consulted with (Sanders, 1997; Rossi, 1997). A fundamental limitation associated with the malleability of participation is that a false sense of citizen involvement can often be created through tokenism (Campbell and Currie, 2006). Specific groups of people, or member of an indigenous group for instance are purposely included around the environmental decision making table by politicians. Such an act appears to provide the image of fairness on the part of gove rnments or experts; however, in reality many of these representatives still remain uninfluential (Collins and Evan, 2002). The EPI project for instance ultimately received widespread criticism for its apparent attempts at tokenism (Jollands and Harmsworth, 2008). Though a Maori panel was set up to inform the EPI directors on indigenous perspectives, the members of the MEMG were unable to take part in the final decision making stages (Clarkson et al., 2002). Furthermore, as Jollands and Harmsworth (2008) notes, in hindsight, Maori were also unable to fully comprehend the scientific components of the project, making their ability to actively take part in the projects efforts futile. Issues of tokenism and passive participation have been identified within some of the models analyzed above. Arnstein, Pretty and White all acknowledge that within the scope of participation there are varying levels of how active participation is. The malleability of participation therefore, serves more so as a limitation for the concept rather than a strength. Though the concept of participation has the ability and freedom to t ransform into a range of meanings, its lack of a concentrate definition can simply be used to describe any process involving people (Cornwall, 2008). Participation has been proven to occur within a variety of contexts and engage with several different groups of people. The issue however, is that active participation is not apparent in all of these situations. Consultation for instance has been disguised within many circumstances as a form of participation. Its use has been prevalent within environmental management especially as a way to engage with important stakeholders and interest groups. Consultation however, as demonstrated with the case of the EPI project, is simply another name to describe tokenism (Clarkson et al., 2002). The actual interests of citizens are ignored within programme objectives, yet such practices are accepted and continued because they are categorised under the heading of participation (Jollands, 2006). As Gardiner and Parata (1999) suggests, there was a severe lack of clarity regarding the EPI programme. The information presented to Maori at the consultation meetings was often disorganized and prepared in a manner that was insensitive to Maori world views and customs. Therefore it is not surprising that Maori communities were confused about the definition of natural indicators and the science used in western forms of environmental monitoring (Ministry for the Environment, 1998). The EPI programme had demonstrated some attempts to include Maori in environmental monitoring. Critics have generally suggested that the EPI programme was superficial because the MfE was not willing to hand over control over resources to the MEMG (Jollands and Harmsworth, 2008). Due to such criticisms, the MfE had begun to reduce its focus to involve Maori in environmental monitoring. Much of the government and Ministrys efforts to include Maori and nurture indigenous monitoring methods had dissolved after the completion of the EPI programme (Downs and Clarkson, 2000). The EPI programme presented several issues that highlighted the initial difficulties of incorporating Maori in environmental monitoring. The MfE essentially set up the EPI programme with the intention of including a range of perspectives from important stakeholders. While its intentions were sound, the programme ultimately disallowed for the participation from other groups or individuals because EPI project leaders were unwilling to share power over resources, funding and decision making (Clarkson et al., 2002). The failures associated with the EPI programme can also be attributed to the principles under which the project was initiated. From the onset, western scientific notions and environmental thinking provided the basis for the programme. Therefore from the beginning issues in attempting to incorporate local knowledge should have been conceivable (Downs and Clarkson, 2000) Arnsteins Ladder is one of the first frameworks within the academic literature which characterises the different typologies of participation. Arnsteins typology of participation within a planning context provided an important pillar within the literature for characterising different stages of participation. Since Arnsteins framework, several other authors such Pretty and White have developed other various typologies to characterise participation. Upon evaluation it is clear that participation cannot be situated within one clear definition. Arnstein, Pretty and White all offer valuable interpretations for charactering participation. Like any framework, each of these authors typologies is limited by certain constraints. Arnsteins ladder has been criticised as being over simplistic and normative in nature. Prettys typology of participation is more detailed, and considers the interests of all the actors involved within the process of participation. Prettys framework however, consists of too many overlapping typologies, making it harder to distinguish between specific classifications of participation. Whites typology of participation . As Cornwall (2008) has suggested, the concept of participation is malleable, denoting itself to almost any form of social interaction between groups of people. Participation has been suggested within the environmental literature as an important mechanism for generating appropriate environmental outcomes. Participation within natural resource management however, has been used to mask instances of tokenism and passive participation. The malleability of participation is ultimately a hindrance. People can transform the definition of participation to describe a variety of social processes occurring within a society. A limitation to this however, is that the term can be applied to cover up processes such as tokenism and consultation, which are ultimately processes which promote non participation or passive participation.

Greek Mythology and Religion :: Ancient Greece Greek History

Greek Mythology and Religion Mythology is the study and interpretation of myth and the body of myths of a particular culture. Myth is a complex cultural phenomenon that can be approached from a number of viewpoints. In general, myth is a narrative that describes and portrays in symbolic language the origin of the basic elements and assumptions of a culture. Mythic narrative relates, for example, how the world began, how humans and animals were created, and how certain customs, gestures, or forms of human activities originated. Almost all cultures possess or at one time possessed and lived in terms of myths. Myths differ from fairy tales in that they refer to a time that is different from ordinary. The time sequence of myth is extraordinary- an "other" time - the time before the conventional world came into being. Because myths refer to an extraordinary time and place and to gods and other supernatural beings and processes, they have usually been seen as aspects of religion. Because of the inclusive nature of myth, however, it can illustrate many aspects of individual and cultural life. Meaning and interpretation From the beginnings of Western culture, myth has presented a problem of meaning and interpretation, and a history of controversy has gathered about both the value and the status of mythology. Myth, History, and Reason In the Greek heritage of the West, myth or mythos has always been in tension with reason or logos, which signified the sensible and analytic mode of arriving at a true account of reality. The Greek philosophers Xenophanes, Plato, and Aristotle, for example, exalted reason and made sarcastic criticisms of myth as a proper way of knowing reality. The distinctions between reason and myth and between myth and history, although essential, were never quite absolute. Aristotle concluded that in some of the early Greek creation myths, logos and mythos overlapped. Plato used myths as metaphors and also as literary devices in developing an argument. Western Mythical Traditions The debate over whether myth, reason, or history best expresses the meaning of the reality of the gods, humans, and nature has continued in Western culture as a legacy from its earliest traditions. Among these traditions were the myths of the Greeks. Adopted and assimilated by the Romans, they furnished literary, philosophical, and artistic inspiration to such later periods as the Renaissance and the romantic era. The pagan tribes of Europe furnished another body of tradition.

Roles Of Business Ethics And The Environment Environmental Sciences Essay

‘The Earth provides adequate to fulfill everyone ‘s demands, but non for everyone ‘s greed. ‘A Mahatma Gandhi, Every concern operates within a society. It uses the resources of the society and depends on the society for its operation. In other words, we have enjoyed many approvals of the environment and puting impacts on it at the same clip. The environment, nevertheless, has the ability to reconstruct itself, and hence every bit long as people ‘s impacts stay within this ability, the ecosystem remains in balance, enabling our socioeconomic activity in a sustainable mode. However, as the universe ‘s population additions and socioeconomic activities expand, these activities exact a heavier toll on the environment and get down to endanger it. Exploitation of resources in surplus of nature ‘s ability to reconstruct itself has led to a diminution in natural resource militias. Habitat losingss threaten the endurance of assorted species of wildlife. Output degrees of waste and other discharges beyond nature ‘s ability to sublimate itself are doing existent or possible pollut ion. This creates an duty on the portion of concern to look after the public assistance of society. So all the activities of the concern should be such that they will non harm, instead they will protect and lend to the involvements of the society. Social duty of concern refers to all such responsibilities and duties of concern directed towards the public assistance of society. These responsibilities can be a portion of the everyday maps of transporting on concern activity or they may be an extra map of transporting out public assistance activity. We all know that people engage in concern to gain net income. However, net income devising is non the exclusive map of concern. It performs a figure of societal maps, as it is a portion of the society. It takes attention of those who are instrumental in procuring its being and survival like- the proprietors, investors, employees, consumers and authorities in peculiar and the society and community in general. So, every concern must lend in s ome manner or the other for their benefit. for illustration, every concern must guarantee a satisfactory rate of return to investors, supply good wage, security and proper working status to its employees, make available quality merchandises at sensible monetary value to its consumers, maintain the environment decently etc. modernisation and advancement have led to aerate acquiring more and more polluted over the old ages. industries, vehicles, addition in the population and urbanisation are some of the major factors responsible for air pollution the international range of the job has led to the sign language of international understandings on the restriction of sulfur and N oxide emanations. When toxic substances enter lakes, watercourses, rivers, oceans, and other H2O organic structures, they get dissolved or lie suspended in H2O or acquire deposited on the bed. This consequences in the pollution of H2O whereby the quality of the H2O deteriorates, impacting aquatic ecosystems. Poll utants can besides ooze down and impact the groundwater sedimentations. there is a strong consensus that concern has ethical duty towards environment that includes both human and non human universe.the paper therefore trades with the corporate societal duty towards environment, i.e. what critical function concern corporate can and should play in environmental protection and sustainable development. there is a turning concern for corporate societal duties i.e. which is now planetary corporate duty towards environmental sustainable development, which deals with corporate concern for people, net income and planet.concern for people includes regard for diverse work force, follow up of safety processs, aid towards each other, engagement in insurance programs, sharing and caring for each others ideas. concern for net income includes betterment in company ‘s services, effectual direction of labour, cut downing non value added services, pull offing supplies and stock lists and cut dow ning corporate waste.concern for planet includes increasing usage of eco-friendly merchandises, recycling boxes and proofing cloths, recycling aluminium and card board, conserving natural resources and disposing the waste decently. The concerns for corporate duties are increasing because of public image, authorities ordinance, endurance and growing, employee satisfaction, consumer consciousness. concern activities causes Pollution, which merely means presence of any un-wanted substance that, creates incommodiousness in the natural behaviour of life and inanimate. To continue the society it is of import to protect the environment. And, hence, every concern must take steps to protect the environment instead than damaging it. Pollution and Role of Business In this subdivision let us larn more about different types of environmental pollution and function of concern. Nature has given us air, land including mountains, hills, woods etc. and H2O in the signifier of rivers, lakes, sea etc. , which create an environment in which we live. Our wellness and good being mostly depend on the quality of such environment. However, it is observed that the quality of this environment is deteriorating twenty-four hours by twenty-four hours. We are acquiring neither pure H2O to imbibe nor clean air to take a breath. We are holding prematurely rains, storms, cyclones, inundations, extended summer, etc. We are besides enduring from assorted diseases because of such lower quality of environment. When the quality of environment deteriorates, it is said that the environment is acquiring polluted. Therefore, environmental pollution refers to taint of by assorted substances that have inauspicious effects on life and inanimate affairs. Environmental pollution is of following types: Air pollution, Water pollution, and Land Pollution. Air pollution refers to the presence of any unwanted gases, dust atoms etc. in the air, that can do harm to people every bit good as nature. there are many causes of air pollution Emission of exhausts from vehicles, Emission of fume dust and chemicals from fabricating plants. , . Emission of gases and dust originating from atomic workss, Emission of fume from oil refineries, combustion of trees and workss in woods, buring of coal, etc. Impact of Air Pollution is really deep on our milieus and on us. Some of them are-Presence of gases in air, which are non required by human existences, animate beings and birds, creates serious wellness jobs. It can make diseases like asthma, cough and cold, sightlessness, hearing loss, skin disease etc. It besides causes familial upsets. In the long tally and in utmost instances it can besides be fatal. Air Pollution creates smog in the winter, which is caused by fume and dust w hen they mix with fog. It reduces natural visibleness and irritates the eyes and respiratory piece of land. Ozone bed is a protective bed of gases around our Earth, which protects us from harmful UV rays that semen from the Sun. It gets depleted because of air pollution and thereby causes cistron mutant, familial defects and skin malignant neoplastic disease. The temperature of the Earth additions due to air pollution. This is because whatever heat our Earth receives from the Sun is non radiated to the ambiance due to the inordinate presence of gases like C dioxide, methane, azotic oxide, etc. Air pollution causes acerb rain which means inordinate presence of assorted toxicant gases like sulfur dioxide, nitrogen oxide etc. in the rainwater. This causes batch of harm to flora, trees and marine life, edifices and memorials etc.Environment is besides polluted through inordinate noise, known as Noise Pollution. Noise merely means an unwanted sound that causes annoyance. It is caused by modern machines and appliances such as rail engines, loud talkers, generators, aero planes, vehicles, machineries, telephones, telecastings etc. It ab initio distorts communicating procedure, but prolonged exposure to resound pollution can do loss of hearing, concern, annoyance, high blood force per unit area, neurological or psychological upsets, etc. Water pollution refers to taint of H2O due to presence of unwanted and harmful substances therefore, doing H2O unfit for usage. The assorted grounds of H2O pollution are-Drainage of human body waste into rivers, canals etc, Improper sanitation and sewerage system, Dumping of wastes and wastewaters by assorted industrial units into the rivers and canals, Drainage of toxic substances like chemicals and fertilisers used in cultivation, into watercourses and rivers. Dumping of refuse, dead organic structures and about every thing used in rites to the nearby H2O beginning by families. There are deep impacts of Water Pollution. The effects of H2O pollution are: It can make wellness jeopardies among human existences, animate beings and birds, Diseases like enteric fever, icterus, cholera, gastroentytis etc. are common, it can jeopardize lives of assorted aquatic species, it can take to scarceness of imbibing H2O as the H2O of rivers and canals every bit good as belowground H2O get polluted. Land Pollution refers to dumping of useless, unwanted every bit good as risky substances on the land that degrades the quality of dirt we use. Our land gets polluted because of the human sloppiness towards the dirt. There are several causes of Land Pollution. The chief causes of land pollution are: Excessive usage of fertilisers, chemicals and pesticides in cultivation. Disposal of solid waste of industries mines and preies, disposal of solid waste from building of roads, edifices etc. Effluents of some workss like paper, sugar etc. which are non absorbed by dirt. Excessive usage of plastic bags, which are non-biodegradable, dumping of non-composable wastes from families, hotels and infirmaries every bit good as from industries. These may include combustible points like plastic, fabric, wood etc, and non-combustible points like metal, glass, ceramics, cement etc. Land Pollution has the undermentioned harmful effects-Reduces the quantum of arable land country, Causes wellness jeopardies as it contaminates the beginnings of nutrient. Cau ses harm to the landscape leads to H2O and air pollution. From the above treatment on environmental pollution, one thing can clearly be seen that, it is concern that chiefly contributes to all kinds of pollution air, noise, H2O and land. Business causes pollution in the undermentioned ways: Emission of gas and fume from fabrication workss ; Use of machines, vehicles etc. lending to resound pollution Growth of urbanisation and industrialisation ; Disposal of wastes and wastewaters into rivers and canals ; Disposal of solid wastes in the unfastened infinite ; Mining and quarrying activities ; and Increasing usage of conveyance Deforestation due to acquisition of forest lands for puting up workss. Role of authorities Government has taken a major measure in protecting the environment by go throughing the environment Protection Act, 1986 in add-on to holding Water ( Prevention and Control of Pollution ) Act,1974, Air ( Prevention and Control of Pollution ) Act, 1981 and several other Acts. Business can every bit be instrumental in contending pollution and protecting the environment. The authoritiess must follow these rules and show their committedness to supply the resources required for their execution. The rules which authorities should follow: Better quality of life for all Integrated development planning More effectual Torahs and establishments Civil society engagement in decision-making Meaningful engagement of the private sector Business can hold three types of function – preventative, healing and consciousness. I. Preventive Function: It means concern should take all stairss so that no farther harm is done to the environment. For this, concern must follow the ordinances laid down by authorities to command pollution. For illustration, more and more environmental friendly merchandises can be produced, filters can be used in chimneys ; silencers can be fitted in generators ; alternatively of dumping industrial wastes into river and land it can be treated decently for farther productive usage etc. Businessmens should come forward to play a major function in forestalling farther harm done to the environment by human existences. Sulabh International is the taking illustration of how to supply proper sanitation installations to the populace. II. Curative Role It means concern should rectify whatever harm has been done to the environment. In Addition, if it is non possible to forestall pollution so coincident healing steps can be taken. For illustration, seting of trees ( a forestation programmes ) can well cut down air pollution near the industrial country. III. Awareness Role It means doing people ( both the employees every bit good as the general populace ) aware about the causes and effects of environmental pollution so that they voluntarily try to protect instead than damage the environment. For illustration, concern can set about public consciousness programmes. Now-a-days, we find that some concern houses have taken the duties to develop and keep Parkss and gardens in metropoliss and towns, which shows that they care for the environment. â€Å" Sustainable Development of Business Sector in a Socially Responsible Way † Sustainable Development is†¦ â€Å" Development that meets the demands of the present without compromising the ability of future coevalss to run into their ain demands†¦ † -from the World Commission on Environment and Development ‘s study, Our Common Future ( Oxford: Oxford University Press, 1987 ) â€Å" The major cause of the continued impairment of the planetary environment is the unsustainable forms of ingestion and production, peculiarly in the industrialised states. Developed states must take the lead in accomplishing sustainable ingestion. † ( United Nations Agenda 21 ) . â€Å" Sustainable development is a dynamic procedure which enables wholly people to gain their possible, and to better their quality of life, in ways which at the same time protect and heighten the Earth ‘s life support systems. † ( Forum for the Future Annual Report 2000 ) . Seven cardinal constructs of sustainable development ( Panel for Education for Sustainable Development, 1999 ) 1.A Mutuality Understanding how people, the environment and the economic system are inextricably linked at all degrees from local to planetary. 2.A Citizenship and stewardship Acknowledging the importance of taking single duty and action to guarantee the universe is a better topographic point. 3.A Needs and rights of future coevalss Understanding our ain basic demands and the deductions for the demands of future coevalss of actions taken today. 4.A Diverseness Respecting and valuing both human diverseness ( cultural, societal and economic ) A and biodiversity. 5.A Quality of life Admiting that planetary equity and justness are indispensable elements of sustainability and that basic demands must be met universally. 6.A Sustainable alterations Understanding that resources are finite and that this has deductions for people ‘s life styles and for commercialism and industry. 7.A Balance A A A A A A Understanding of uncertainness and of the demand for safeguards in action. STRATEGIES WHICH SHOULD BE ADOPTED BY THE CORPORATE TO SAVE AND CONSERVE THE ENVIRONMENT, â€Å" Planet † GREEN BUSINESS STRATEGIES â€Å" rejuvenation of concern † has gathered impulse globally, increasing figure of companies are following environmental direction policies and patterns that attempt to utilize natural resources more expeditiously, minimise outwardnesss and rehabilitate the environment. The consumer market base of green and ethical consumers will drive demand for merchandises reflecting the current desire to curtail environmental impact from both industries and persons. The scope of merchandises and services that offer â€Å" green † solutions coming into the market reflect the turning consumer tendency in concerns for personal environmental impact. Stuart Hart, manager of the Corporate Environmental Management Program at the University of Michigan School of Business, explains the jussive mood of sustainable development and provides a model for placing the concern chances behind sustainability. Hart identifies three phases of environmental scheme: pollution bar, merchandise stewardshi p, and the development of clean engineering. But companies will non profit from such attempts unless they draw a route map that can demo them how new merchandises and services must germinate and what new competences they will necessitate. Engineers and scientists should develop advanced merchandises and services that provide superior calculating power while necessitating less energy to run and industry. When we act to protect and continue our planet, we ‘re moving in our ain best involvement. That ‘s why we ‘re focused on cut downing the environmental impact of our merchandises at every phase in their life rhythm by minimising waste and supervising the stuffs used in the production procedure. Eco-friendly or clean and low waste engineering should be used by the industrial organisations. Industrial waste should be recycled every bit far as possible. There should be scientific intervention of all emanations before their release into the environment. Plant and machinery should be modernized to minimise the pollution. The concern houses should follow with the Torahs and ordinances enacted for bar of pollution. This should be done in missive and spirit. The concern houses should collaborate with the public governments in their programmed of environmental protection. Positive stairss should be taken to salvage the environment. These include plantation of trees, cleansing of rivers, pools, etc and protection of wild life. All concerns have to see moral inquiries. It is an of import and strategic variable. If a concern focuses entirely on the bottom-line without sing the deductions of its relationship with the community as a whole, its short -termist place could sabotage the bottom-line. Low C engineering: Business should follow low C economic system. Precautionary policy, â€Å" foremost, do no injury † and â€Å" look before you leap, † must be followed to public policy toward new merchandises ( like chemicals ) and engineerings that could present serious hazard. Ordinary hazard analysis asks, â€Å" How much environmental harm will be allowed? † But the precautional rule asks, â€Å" How small harm is possible? † Today we ‘re seeing the rule adopted more and more widely. The Maastricht Treaty that created the European Union in 1991 puts the rule at the centre of its environmental policy, and San Francisco made safeguard functionary policy in 2003. Commons direction is a scheme which lives and thrives today in such things as Wikipedia, community gardens, and husbandmans market everyplace. The author and enterpriser Peter Barnes has suggested that the ambiance, which everyone ought to have, could be successfully managed and protected via a parks government. Ocean piscaries might be every bit good. Be to the full crystalline. Even if you ‘re non accomplishing every bit much as you could, or should, consumers will appreciate transparence. Modestly saying your successes and foregrounding countries to better will assist earn consumer support. Conversely, concealing from the limelight merely makes consumers presume the worst. Promote an unfastened duologue. Companies like Patagonia have had great branding success by promoting an unfastened duologue with their consumers. Help your consumers lead you towards sustainability by ask foring their input and feedback. They ‘ll experience a portion of your success and be more willing to back up you. Restructured attack: organisations need to follow a structured Corporate Environmental Policy, implanting environmental preservation policies at each measure of concern like merchandise recycling ; emanation decrease ; packaging, merchandise design ; procurance ; acceptance of endangered vegetations and/or zoologies, seller instruction runs, competitions advancing the friendly usage of the environment. eco-purchasing encourages rating of multiple environmental impacts of every merchandise throughout its life rhythm: natural stuffs acquisition, production / fabrication, boxing / DISTRIBUTION, USE & A ; OPERATION, MAINTENANCE disposal, ( recycling/remfg. ) / end-of-life, It should hold Environmental AttributesA like Recycled content, Recyclables, and Product Disassembly possible, Durability, Reusability, Take back, Biobased, Energy Efficiency, Water efficiency, Reconditioned or remanufactured GREEN BUSINESS HEROS Business HEROS ARE NOT WHO ARE JUST MAKING PROFITS, BUT THOSE WHO ARE FOLLOEING GREEN BUSINESS, GREEEN STRATEGIES, GREEN MARKETING ETC LIKE ; Carbon-crusaders Waste-recyclers Energy-savers Eco-buildings Green-purchasers Green-technologists Eco-innovators Corporate Enterprises A turning tendency witnessed in recent times across corporate council chambers has been the concern for environmental protection and execution of enterprises for environmental preservation. The universe is rousing to the inexorable chance of environmental debasement and is taking stairss to stem the tide. Many corporations have acknowledged the negative effects of natural events like planetary heating, nursery gases and the depletion of the ozone bed and are re-orienting themselves and their concerns to battle the same, particularly given its impact on energy, a critical natural stuff input. Such provisioning for environmental impact in their daily operations is frequently termed as â€Å" traveling green † in corporate idiom. Regulative policies like the Kyoto Protocol are besides progressively assisting this displacement as corporates pro-actively embrace environment-friendly plans and enterprises. One-half of the US ‘s top 100 companies are now describing on their environmental, societal and administration ( ESG ) public presentation, harmonizing to a survey by Social Investment Research Analysts Network ( SIRAN ) and Boston-based KLD Research & A ; Analytics. Of the companies in the S & A ; P 100 Index, 49 had issued comprehensive ESG studies 11 for the first clip in the period from June 2005 to December 2006, clearly underlining the importance of their committedness to the environment. ( AMERICAN CHRONICAL ) IBM, known as Big Blue, which launched its Project Big Green to assist clients cut down their informations centre energy use. General Motors and oil major ConocoPhillips joined the list of corporate giants that have come out in support of a compulsory ceiling on nursery gas emanations ( Beginning: Corporate Research Newsletter ) Harmonizing to AMR Research, 52 % of the top 100 Fortune companies do non hold a dedicated budget and have non planned a strategic roadmap for implementing environment-friendly enterprises. This showcases the untapped potency for environmental nutriment acceptance and underlies the importance of this demand. Under its Corporate Social Responsibility and Community Development Scheme ( CSR-CD ) , NTPC Simhadri Super Thermal Power Project organised an carnal wellness cantonment on Friday at P. Bonangi Village near Desapatrunipalem. The cantonment was organised in association with Animal Husbandry Department, Vadacheepurupalli. During the cantonment, around 160 animate beings like cattles, American bison and 60 sheep were checked and given medical specialties and interventions such as de-worming, inoculation, vitamins and minerals free of cost. Environment Management, Occupational Health and Safety Systems: NTPC has actively gone for acceptance of best international patterns on environment, occupational wellness and safety countries. The organisation has pursued the Environmental Management System ( EMS ) ISO 14001 and the Occupational Health and Safety Assessment System OHSAS 18001 at its different constitutions. As a consequence of prosecuting these patterns, all NTPC power Stationss have been certified for ISO 14001 & A ; OHSAS 18001 by reputed national and international Certifying Agencies.DecisionCorporations that are taking a proactive function in the field of environmental protection are besides going progressively influential in determining national policy on environmental issues. In certain states, some of the most important developments in authorities environmental policy have occurred when influential concern involvements have added their weight to the preservation anteroom. As corporate duty for environmental protection additions, province bureaus in several states are give up to command of certain countries of resource direction or protection to the private sector and cut downing degrees of public-sector ordinance in favour of voluntary understandings or self-regulation by concern. There is a big argument, nevertheless, about whether such tendencies associated with â€Å" corporate environmentalism † are lending in any meaningful manner to back up the development. There can be small uncertainty that a turning figure of companies are now following codifications of behavior and environmental coverage and monitoring processs, advancing recycling, waste or pollution control and energy efficiency, and taking more proactive steps to conserve the environment. Yet many observers dismiss these developments as really holding resulted in negative environmental and societal effects. Furthermore, there is concern sing the evident transportation of duty for ordinance from public to private establishments and the impression that â€Å" patroling the defiler † should be left to the defiler. So that, as a decision once more, the corporation should put the functions of concern which are preventative function, healing function and awareness function. By these three functions, we are able to protect the environment, keep our garden, and avoid to damage the environment.

west wing essays

west wing essays April 21sts episode of West Wing had many different topics and stories playing side by side simultaneously. Of the many running stories, there were three that played the largest role and had the most significance in the show. All three of the major stories ran simultaneously so there is no particular order in which I will summarize them. The first issue in The West Wing was the issue of the FCC regarding large corporations monopolizing the media by buying large chunks of air time, thus having the power to sway peoples decisions on important events like elections and so forth. The main character who was investigating the matter found out that the years before it was illegal for large companies to buy a majority of air time, and now, for this year they have made it so that no single company can have share larger than 39.7%. This number is relevant because the year before a large company had had that exact number and the FCC accommodated for that company so they do not fall into trouble; thus there is some kind of corruption in the FCC regarding the media and monopolies. At the end of the show it looked like the main advocate of the show who was after the truth of the FCC media scandal was going to call a white house press meeting to address the issue. The next important issue in The West Wing is the issue with outsourcing American jobs to India. The character who was the lead in this plot was not too comfortable with the contract that was going to be made even though he was in charge of getting it set up. When a group of the characters are in a room discussing this issue they all say simultaneously say Free trade creates better paying jobs. This quote is relevant in that there idea of how the economy should work is that in the long run, it will be better if America outsources middle-class jobs, computer programming in particular, because we get the information we n ...

Examples of Physical Properties of Matter - Comprehensive List

Examples of Physical Properties of Matter - Comprehensive List This is an extensive list of physical properties of matter. These are characteristics that you can observe and measure without altering a sample. Unlike chemical properties, you do not need to change the nature of a substance to measure any physical property  it might have.   You may find this alphabetical list to be especially useful if you need to cite examples of physical properties. A-C AbsorptionAlbedoAreaBrittlenessBoiling pointCapacitanceColorConcentration D-F DensityDielectric constantDuctilityDistributionEfficacyElectric chargeElectrical conductivityelectrical impedanceElectrical resistivityElectric fieldElectric potentialEmissionFlexibilityFlow rateFluidityFrequency I-M InductanceIntrinsic impedanceIntensityIrradianceLengthLocationLuminanceLusterMalleabilityMagnetic fieldMagnetic fluxMassMelting pointMomentMomentum P-W PermeabilityPermittivityPressureRadianceResistivityReflectivitySolubilitySpecific  heatSpinStrengthTemperatureTensionThermal conductivityVelocityViscosityVolumeWave impedance Physical vs. Chemical Properties Chemical and physical properties are related to chemical and physical changes. A physical change only alters the shape or appearance of a sample and not its chemical identity. A chemical change is a chemical reaction, which rearranges a sample on a molecular level. Chemical properties encompass those characteristics of matter that can only be observed by changing the chemical identity of a sample, which is to say by examining its behavior in a chemical reaction. Examples of chemical properties include flammability (observed from combustion), reactivity (measured by readiness to participate in a reaction), and toxicity (demonstrated by exposing an organism to a chemical).

International management Essay Example | Topics and Well Written Essays - 3000 words

International management - Essay Example This will call for development, implementation and control of marketing strategies needed to attain and sustain firm’s competitive advantage through analysis and evaluation of contemporary issues in the marketing practice and development of a strategic marketing plan. The purpose of competitive strategy is to achieve sustainable competitive advantage to enhance business financial performance and recognizing relationships between elements of marketing mix and assessment of the competitive aspects of the market and industry structure. Firms competing in foreign markets may choose to adapt their products to fit local market needs or to standardize their offer so as to keep costs low, and to understand principles and behaviors underlying appropriate methods and effective performance I project based teams. Introduction Hewlett-Packard Company is a multinational information and technology corporation that provides hard ware, software, and technological services to final end consumer s, small and medium enterprises and large enterprises including governments, health and education sectors. It has a significant global market share specializing in developing and manufacturing networking hardware, computing networks and software, data storage and delivery of innovation and technological services to its clients. The firm sells its products and services directly to the consumers via online distribution, retail outlets such as consumer electronics and office supply, partnership production and consulting with major technology vendors. With a wide range of products in its line the company boasts diversification in enterprise security services such as network security, information security and information assurance compliancy, wireless access points, mobile applications, analytics and portfolio management software (HP.com). Whenever firms go international, major marketing decision to be made is what marketing program is to be devised; choice between development of a globa l product and creation of adapted product that satisfies foreign market’s consumer needs while meeting the global efficiency goals and responsiveness (Qian & N.B.E.R, 2012, 4). This paper will seek to evaluate the international marketing strategy by Hewlett-Packard Company [HP] and evaluate the effectiveness for its products and the impacts of the strategy in its global standards and market share. International Marketing Strategy As an international corporation HP Company has applied several international marketing strategies in a bid to acquire significant market share and coupled by the industry it is in, its innovative strategies of production gives it market sustainability. The logic behind this is formulation of competitive marketing strategies such as relationship marketing which serve as a moderator for sustenance of positional advantages (Peterson, 2007, 2) coupled with the production competitive advantage gives the firm positive impacts of competition and market cond itions on the formulation of other marketing strategies. Literature Review Standardization is selling of the same products in all markets regardless of the economic, socio- cultural and economic backgrounds; a driving force of globalization trends in the market due to higher convergence of consumer needs, tastes and preferences, more technological uniformity and